Dear guests, we inform you!

In order to prevent the spread of a new coronavirus infection COVID-19, as well as the execution of the Decree of the Governor of the Krasnoyarsk Territory dated 27.03.2020 No. 71-ug: the admission of consumers of hotel services is suspended in the absence of:

• Certificate of vaccination against a new coronavirus infection (COVID-2019). Guests can provide a QR code in both electronic and hard copy;

• Confirmation of a disease caused by a new coronavirus infection (COVID-19). At the same time, no more than 6 (six) calendar months must pass from the day of recovery to the day of placement. Among the data provided as proof of the above, guests can provide a QR code.

Sincerely, the Hotel Administration

These rules have been developed in accordance with the Law of the Russian Federation dated 07.02.1992 No. 2300-1 "On Consumer Rights Protection", the Decree of the Government of the Russian Federation dated 18.11.2020 No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation" and other regulatory documents regulating legal relations in the provision of hotel and additional services.

1.1. Hotel services in these Rules are understood as a set of services to provide temporary accommodation in LEGENA Aero Hotel, located at: 663020, Krasnoyarsk Krai, Yemelyanovsky district, Krasnoyarsk International Airport named after D.A. Hvorostovsky, building 1 (hereinafter referred to as the "Hotel"), as well as additional services.

1.2. The right to provide LEGENA Aero Hotel with hotel services is confirmed by the Certificate of assignment of the corresponding Four-star category to the Hotel" №_______________, issued _____________ LLC "_____", valid until ______________.

1.3. The Hotel is intended for temporary accommodation of Guests for a period agreed with the Administration. Upon expiration of the agreed period of stay, no later than the established check-out time, the Guest is obliged to vacate the room.

1.4. The operating mode of the Hotel is round-the-clock.

1.5. Official check-in time is 14:00 local time; check-out time (check-out time) is 12:00 local time.

1.6. The list of services included in the room price is determined by the room category and is set by price lists.

1.7. The daily payment for accommodation is established at the Hotel. Payment for accommodation is charged according to the check-out time.

1.8. The maximum period of stay in the Hotel of citizens of the Russian Federation is not set, for foreign citizens - according to the legislation of the Russian Federation on the stay of foreign citizens in the territory of the Russian Federation.

These rules establish the procedure for accommodation and provision of hotel services in the «LEGENA Aero Hote» (hereinafter referred to as the Contractor, the Hotel).

The Contractor makes a reservation by accepting information from the Consumer (Customer) for making a reservation through booking sites, postal, telephone and other communication, which allows to establish that the application comes from the Consumer (Customer).

2.2. Booking a room through the Hotel's website is carried out by filling out the form installed on the Hotel's website.

2.3. When concluding a service agreement with the Customer, a booking request form may be established.
The Customer in these Rules means a natural or legal person who has the intention to order or purchase, or who orders or purchases hotel services in accordance with a contract for the provision of hotel services in favor of the Consumer.

2.4. The Contractor applies the following types of booking:

• guaranteed booking;
• non-guaranteed booking.

2.5. The booking is considered valid from the moment the Guest (other person – the Customer of hotel services) receives a notification from the Contractor containing information, including the category of the booked room, its price, booking conditions, and the length of stay at the Hotel. The guest (another person – the Customer of hotel services) has the right to cancel the application in the manner and time specified in the booking confirmation. Depending on the selected fare, the form and terms of payment, the cancellation period, as well as the amount of the penalty for late cancellation of the reservation, may be different.

2.6. When booking, accommodation or free accommodation, the Guest chooses the room category, and the right to choose a specific room belonging to this category remains with the Hotel Administration.

2.7. The Contractor has the right to refuse booking if there are no available rooms on the date specified in the application.

2.8. An advance payment when booking a room is made by the Consumer or the Customer within the time specified by the Contractor or in accordance with the terms of the current special offers, information about which is posted on the Contractor's website on the Internet or online portals selling the Contractor's hotel services.

2.9. If the Consumer (Customer) has not made an advance payment within the prescribed period, the booking is considered non-guaranteed. Payment of the room price for such booking is carried out by the Consumer (Customer) at the price valid on the date of check-in.

2.10. When placing the Consumer, the advance payment is credited to the payment of the cost of living in the room.

2.11. The Consumer does not have the right to demand that the room price agreed upon at the time of booking confirmation be changed to the price valid at another time, including at the time of Hotel accommodation.

2.12. The Consumer (Customer) has the right to cancel the application (cancel the guaranteed reservation) without applying any sanctions to him, if this is provided for by the booking conditions. For bookings made in accordance with the current special offers, other cancellation conditions (cancellation of a guaranteed reservation) may be provided on the Contractor's website on the Internet.

2.13. Cancellation of the reservation is carried out by accepting information from the Consumer (Customer) for cancellation of the reservation by mail, telephone and other communication, which allows to establish that the cancellation of the reservation comes from the Consumer (Customer).

2.14. The contract with the Customer may establish its own cancellation form for each Customer.

2.15. In case of late cancellation of the reservation, late arrival or no-show of the Consumer, the Consumer (Customer) is charged for the actual downtime of the room in the amount of the room price for the first day of stay or in accordance with the conditions specified on the booking platform through which this reservation was made.

2.16. An untimely cancellation of a guaranteed reservation is a refusal received by the Contractor later than 14.00 hours of the day preceding the scheduled arrival date or the dates specified in the special
offers, information about which is posted on the Contractor's website or online portals that sell the Contractor's hotel services on the Internet.

2.17. If the booking is made by the Customer, who is a legal entity or an individual entrepreneur, the terms, amount, terms of making an advance payment, as well as other booking conditions, including the right to book on the terms provided for non-guaranteed booking, may differ from those specified in these Rules and are determined by the contract with the Customer.

2.18. In case of guaranteed booking (if the Guest has made an advance payment for hotel services or paid them in full before the arrival date), the Hotel waits for the Guest until 12:00 on the day following the day of the scheduled arrival.
In case of late cancellation of the reservation (less than 24 hours before the arrival date) or no-show of the Guest, from him or from the person - the Customer of hotel services, a fee is charged for the actual downtime of the room in the amount of the cost of one night's stay. If you are late for more than a day, the guaranteed reservation is canceled.

2.19. In case of non-guaranteed booking, the Hotel waits for the Guest until 14:00 local time on the day of the scheduled arrival (if information about a later check-in time was not provided in advance), after which the reservation is canceled. A late guest can be settled on general terms, subject to availability of rooms.

Payment for the provision of hotel services is carried out in rubles of the Russian Federation.

3.2. Payment for accommodation and services at the Hotel, including security payments, is carried out according to the rates approved by the management. Payment is made in rubles, in cash, by wire transfer or using bank cards accepted for payment. Check-in to the Hotel is made only after making an advance payment for the entire estimated period of stay and making a deposit, if it is provided under the terms of this booking. The final bill for the services rendered is issued to the Guest upon departure.

3.3. Cash and credit cards of the following payment systems are accepted for payment of hotel services: VISA, VISA Electron, Maestro, MasterCard, MIR, American Express, Dinners Club.

3.4. When making settlements with the Consumer (Customer), the Contractor issues to the Consumer (Customer) a check of the bank terminal and BSO (strict reporting form).

3.5. Customers who are legal entities or individual entrepreneurs can make payments in cashless form by transferring funds to the Hotel's settlement account in accordance with the agreements concluded with the Hotel.

3.6. When placing a Guest from 00:01 to the set check-in time (non-guaranteed early check-in), in case of availability of rooms and stay for at least a day, a fee of 50% of the cost of accommodation per night is charged from the Guest.
If you stay without prior reservation and/or stay no more than a day - the guest will be charged per day.

3.7. In case of guaranteed booking of early arrival, in which the room is closed for sale and is not available for check-in a day earlier, the payment is charged as follows:
- when placing a guest from 00:01 to 06:00, an additional fee of 100% of the cost of accommodation per day is charged;
- in case of arrival from 06:01 to 13:59, an additional fee of 50% of the cost of accommodation per night will be charged.

3.8. If a Guest stays late at the Hotel (late check-out), he will be charged in the following order:
- from 14:01 to 18:00 - 50% (fifty) percent of the cost of accommodation per day;
- from 18:01 to 00:00 and after 00:00 - 100% of the cost of one night's stay.

3.9. The Hotel has the right to refuse to provide a late check-out to the Guest if the late check-out was not confirmed at the time of booking, and there are no available rooms at the moment.

3.10. The extension of the stay is carried out through the reception and accommodation service, subject to availability of rooms.
The hotel has the right to move the Guest to another room of the same category (if it is impossible to extend the stay in this room), or refuse to extend the stay in the absence of available rooms.
The extension of the stay is made subject to mandatory prepayment for the entire extended period and subject to the absence of a confirmed reservation for this room in favor of third parties.

3.11. Upon departure of a Guest for a previously paid period of stay, the calculation is made for the actual time of stay (but not less than a day) and additional paid services provided. The guest is also charged a fine - a fee for simple rooms, as a result of its withdrawal from sale in the amount of the price per night of stay. The amount exceeding the cost of the actual stay, additional paid services rendered, and the accrued fine is subject to refund to the Guest.

3.12. The Consumer (Customer) is obliged to pay for hotel services in full.

3.13. Children under the age of 7 years inclusive are accommodated free of charge without providing an extra bed.
Breakfast and an extra bed are provided for an additional fee according to the current Price List.

3.14. The child's age must be confirmed by a birth certificate.

The Guest is checked into the Hotel upon presentation of an identity document issued in accordance with the procedure established by the legislation of the Russian Federation:

• passport of a citizen of the Russian Federation certifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation;
• passport of a citizen of the USSR, certifying the identity of a citizen of the Russian Federation, before replacing it with a passport of a citizen of the Russian Federation within the prescribed period;
• birth certificates - for a person under the age of 14;
• passport of a citizen of the Russian Federation certifying the identity of a citizen of the Russian Federation outside the Russian Federation, for a person permanently residing outside the Russian Federation;
• temporary identity card of a citizen of the Russian Federation;
• passport of a foreign citizen or other document established by federal law or recognized in accordance with an international treaty of the Russian Federation as an identity document of a foreign citizen;
• a document issued by a foreign state and recognized in accordance with an international treaty of the Russian Federation as an identity document of a stateless person;
• permits for temporary residence of a stateless person;
• migration card, visa, valid for the period of stay at the Hotel (in accordance with the requirements of migration legislation). If the Hotel staff finds violations of the terms of stay, registration on the territory of the Russian Federation, other violations of migration legislation committed by these persons– the Hotel has the right to refuse the Guest to check in;
• residence permit of a stateless person.

4.1. Hotel services are provided by the contractor on the basis of a contract concluded in writing. A contract concluded with a consumer or with a customer - an individual who is not an individual entrepreneur, is a public contract. The written form of the contract is considered to be complied with in the case of drawing up one document (including electronic) signed by 2 parties, or confirmation by the contractor of the application sent by the customer (consumer) to the contractor, as well as in the case of actions by the customer (consumer) aimed at obtaining services (including payment by the customer (consumer) of the corresponding amount to the contractor).

4.2. The guest is obliged to fill out the registration card with a detailed filling in of all the items available in it in accordance with the data of the identity document, sign it with his own hand and indicate the date of filling in. In the case of automated filling of the registration card, the Guest is obliged to verify the accuracy of all the information indicated there and sign it with his own hand. The Guest's signature in the registration card means confirmation of the accuracy of the information provided about himself and agreement with the rules of residence.

4.3. Persons checking into the hotel are subjects of personal data in accordance with the Federal Law "On Personal Data" dated 27.07.2006 No. 152-FZ. These persons, providing the contractor with their personal data, confirm their authenticity. Due to the fact that the hotel needs the personal data of Guests for the proper provision of hotel services, as well as the implementation of registration records, the Guest checking into the hotel, signing the Registration Card, confirms that it grants the contractor the right, without notifying the authorized body for the protection of the rights of personal data subjects and without the special consent of the Guest, to process his personal data, which includes: surname, first name, patronymic, gender, citizenship, date and place of birth, address of residence/registration, contact phone numbers, e-mail address, details of the main document certifying the identity of the Guest, information about the date of issue of the specified document and the issuing authority. Personal data of persons checking into the hotel are stored on paper and electronic media, and their safety is ensured by the contractor. The Contractor has the right to process the personal data of Guests, within five years from the date of conclusion of the contract for the provision of Hotel services (subsequently, the specified information is destroyed). The processing of personal data of persons checking into a hotel includes actions (operations), including collection, systematization, accumulation, storage, clarification (updating, modification), use for registration purposes, distribution (including transfer) at the request of law enforcement, tax and judicial authorities, any lawyers, as well as employers of this person, depersonalization, blocking, destruction of these personal data.

4.4. Check-in at the hotel of minors who have not reached the age of 14 is carried out on the basis of identity documents of their parents (adoptive parents, guardians), accompanying person(s), provided that such accompanying person(s) provide the consent of legal representatives (one of them), as well as birth certificates of these minors.

4.5. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives being near them, is carried out on the basis of identity documents of these minors, subject to the consent of legal representatives (one of them).

4.6. If minors are unaccompanied by their parents (adoptive parents, guardians), or if their accompanying person(s) cannot provide the Hotel employee with the original document certifying his/her authority to accompany a minor, the Hotel has the right to refuse such minor and unauthorized accompanying person(s) registration and accommodation at the Hotel, even in the case of guaranteed booking.

4.7. Registration of Guests who are citizens of the Russian Federation at the place of stay in the Hotel is carried out in accordance with the Decree of the Government of the Russian Federation dated 18.11.2020 No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation" and the Rules for Registration and removal of Citizens of the Russian Federation from registration at the place of stay and at the place of residence within the Russian Federation, approved by the Decree of the Government of the Russian Federation dated July 17, 1995 No. 713 (ed. dated 25.05.2017) "On approval of the Rules for Registration and De-registration of Citizens of the Russian Federation at the place of stay and at the place of residence within the Russian Federation and the list of persons responsible for receiving and transferring to the registration authorities documents for registration and de-registration of citizens of the Russian Federation at the place of stay and at the place of residence within the Russian Federation".

4.8. Registration of a foreign citizen and a stateless person at the place of stay in the Hotel and their removal from the register at the place of stay are carried out in accordance with the Rules of Migration Registration of Foreign Citizens and Stateless Persons in the Russian Federation approved by the decree of the Government of the Russian Federation of January 15, 2007. No. 9 "On the Procedure for Migration Registration of Foreign Citizens and Stateless Persons in the Russian Federation" and Decree of the Government of the Russian Federation No. 1085 dated 09.10.2015 "On Approval of the Rules for the Provision of Hotel Services in the Russian Federation".

5. The procedure for providing hotel services

5.1. The Contractor provides round-the-clock service to Consumers arriving at the Hotel and departing from the Hotel.

5.2. In case of non-payment of hotel services, their provision to the Consumer is not made.

5.3. The entrance to the Hotel room fund is carried out by the key of the room issued by the Contractor.

5.4. Entrance to the room fund after the expiration of the period of stay in the Hotel is not allowed.

5.5. The Contractor, at the request of the Consumer, provides the following types of services (related services) without additional payment:

• call an ambulance;
• use of a first aid kit;
• delivery of correspondence addressed to the consumer to the room upon its receipt;
• wake up to a certain time;
• provision of boiling water;
• other services at the discretion of the contractor.

5.6. When signing the application (contract) for the provision of hotel services, the Consumer agrees to use the Hotel in public areas (with the exception of rooms and toilet cubicles) video surveillance systems.

5.7. At the request of the Guest, visitors invited by him can stay in the room during the period from 8.00 to 23.00 hours.
The visitor of the Guest is obliged to provide an identity document to the administrator of the reception and accommodation service. In case of a delay of visitors in the room after 23:00, these persons must be registered and registered to move into the guest's room or another available room, according to the price list approved by the Hotel. The resident Guest is obliged to bear responsibility for the actions of the visitors invited to him, including responsibility for causing damage, violation of the rules on the prohibition of smoking, refusal to pay for services rendered to these persons.

5.8. Smoking in the Hotel is strictly prohibited in accordance with Federal Law No. 15-FZ of 23.02.2013 "On protecting the health of citizens from exposure to ambient tobacco smoke and the consequences of tobacco consumption". The Hotel has a ban on smoking tobacco, vaping (the use of tobacco products, liquids for the purpose of inhaling smoke, steam arising from their smoldering or heating (including electronic cigarettes)) throughout the Hotel, in all rooms and common areas, including rooms. In case of violation of this obligation, the Hotel reserves the right to apply to law enforcement agencies to bring the Guest or his visitors to administrative responsibility. If the Hotel staff establishes the fact of smoking in the room, the Guest is obliged to pay for cleaning the room from the smell of smoke (prolonged ventilation, use of odor absorbers, washing curtains, tulle, textiles, dry cleaning of furniture) in the amount established by the Hotel Administration. If the sensors of the fire alarm system are triggered, an additional fine is charged, established by the Hotel Administration. The fact of smoking on the territory of the Hotel is confirmed by an act drawn up by the Hotel staff. If the Guest refuses to sign the act or refuses to participate in the drawing up of the act, a corresponding mark is put in the act.

5.9. If breakfast is included in the services, it is provided to the Consumer from the day following the arrival date.

The Contractor undertakes:

6.1. To provide paid hotel services to the Consumer in a timely manner and in full.

6.2. To ensure the quality of services provided declared by the Hotel.

6.3. To ensure the confidentiality of information about Consumers and visitors of the Hotel.

6.4. Do not hold noisy events on the territory of the Hotel after 23.00, except for holidays and entertainment programs agreed in advance.

6.5. Provide full information about the services provided by the Hotel.

6.6. Ensure the availability of information about the order of accommodation in the Hotel, fire safety rules.

6.7. Promptly respond to the Consumer's requests to eliminate inconveniences, breakdowns in the room fund.

6.8. In case of an accident or failure of any equipment in the room and the impossibility of eliminating this problem, offer the Consumer a room not lower than the category paid for by him. If the latter is not possible, make a refund minus the actual period of the guest's stay.

6.9. Provide a "Book of reviews and suggestions" at the request of the Consumer.

6.10. Not to provide services provided for an additional fee without the consent of the Consumer.

6.11. Provide a change of bed linen at least after 2 days and towels daily. At the request of the Consumer, an early change of bed linen and towels can be carried out.

6.12. Immediately consider the claims and complaints of Guests, take action on the complaints of Guests.

6.13. The Contractor has the right to refuse to provide accommodation services to the Consumer, to evict the Consumer from the Hotel in case of violation of these Rules that pose a threat to the safety of citizens' health, property of the Hotel and third parties, with the preparation of an act on this incident and an invitation (if necessary) employees of the competent authorities.

6.14. The Contractor is not liable to the Consumer for direct or indirect losses and /or lost profits resulting from the temporary absence of telephone and/or mobile (cellular) communications and/ or Internet access and/ or interruptions in their implementation, as well as for other circumstances beyond the Contractor's control.

6.15. The Contractor is not responsible for the work of city services (emergency shutdown of electric and thermal energy, water supply). At the same time, the Hotel Administration is obliged to take measures to provide electricity and water consumption to guests as far as possible.

6.16. The Contractor is not responsible for causing damage to the health of the Consumer in case of consumption of food and beverages purchased outside the Hotel and from third parties.

6.17. The Contractor is not responsible for the loss of the Guest's valuables in the room. The Hotel administration is responsible for the valuables of the Guest, only if they were transferred to her for storage according to the inventory.

6.18. The period of storage of the Consumer's belongings in the Hotel is the period of stay of this Consumer in the Hotel.

6.19. If forgotten items are found, the Administration takes measures to return them to their owners. If the owner is not found, the Administration stores these items for 1 (one) month after the discovery, and then disposes of them.
Food products with opened packaging are not subject to storage and are subject to disposal. If the packaging of food products is not violated, they are handed over to the storage room according to the general rules and are subject to storage for 1 (one) day. Individual cosmetics in a closed package must be stored for 1 (one) week. Open individual cosmetics are not subject to storage and are subject to disposal.

6.20. The Contractor notifies the Consumer about the things forgotten by him according to the contact details provided by the Consumer.

6.21. The Contractor may, if there is a separate order from the Consumer and subject to advance payment by the Consumer of the delivery costs, deliver the forgotten items to the address specified by the Consumer.

6.22. After the expiration of the established storage period, things forgotten by the Consumer are considered unclaimed and are subject to disposal in accordance with the procedure established by local regulations.

6.23. The Hotel administration reserves the right to visit the room without the consent of the Guest in case of smoke, fire, flooding, identified technical problems in the room, as well as in case of violation by the guest of these rules of accommodation, public order, the order of use of household appliances and in cases where there is reason to believe that the guest needs emergency medical care.

6.24. Guests can leave their personal belongings in the luggage room for no more than 12 hours free of charge. A longer storage period is negotiated upon individual request, the cost is determined by the rates approved by the Hotel Administration.

6.25. In the absence of a Guest at the place of residence for more than a day (or after 6 hours from the moment of his check-out time), the Hotel Administration has the right to create a commission and make an inventory of the property in the room. The property can be moved to another room by the decision of the Hotel Administration.

6.26. In case of complaints from Guests, the Hotel Administration takes all possible measures to resolve the conflict provided for by the current legislation of the Russian Federation. The book of reviews and suggestions is located at the reception and accommodation service administrator and is issued at the request of the Guest.

The consumer is obliged to:

7.1. Observe the Hotel accommodation procedure provided for by these Rules.

7.2. Observe fire safety rules and rules for the use of electrical appliances.

7.3. Respect the rights of other Consumers and Hotel visitors.

7.4. Vacate the room after the paid period of stay.

7.5. To compensate the damage in case of loss or damage to the property of the Hotel personally or for the invited person.

7.6. When leaving the room, close the water taps, turn off electrical appliances, lighting, close the windows.

7.7. Observe the norms of behavior in public places.

7.8. Not to interfere with the proper performance of their official duties by Hotel employees.

7.9. Take care of the property of the Hotel, observe cleanliness, silence and order in the room and common areas of the Hotel.

7.10. In case of emergency situations, strictly follow the instructions of the Hotel staff.

7.11. If any problems are detected in the room systems, as well as poorly fixed sockets or switches, sparking in electrical appliances, immediately inform the reception and accommodation service.

7.12. Immediately inform the Hotel staff about any emergency situation that may cause any damage. If it is necessary to take urgent measures to prevent the resulting or possible greater damage, the application must be immediately sent to the administrator of the reception and accommodation service.

7.13. Within an hour after check-in to the room, the Guest has the right to inform the administrator of the reception and accommodation service about the damage he found to the equipment, equipment and decoration of the room. In the absence of this statement and the Hotel Administration finds damage, loss or damage to the property of the Hotel at the Guest's departure, the Guest is obliged to compensate for the damage caused. In case of damage to the property of the Hotel, an act of damage to the property is drawn up. The amount of damage is determined according to the rates set by the Hotel Administration, or, if there is no damaged property in the price list, the damage is compensated in accordance with the market value of the lost/damaged property, valid at the time of damage compensation.

7.14. The Guest is responsible for causing material damage to the property of the Hotel in the amount established by the price list approved by the Administration at the time of the claim, as well as for damage caused to the life, health of the staff, violation of the rules on the prohibition of smoking. The damage is reimbursed on the spot, before the guest's departure.

The consumer is prohibited from:

7.15. In order to comply with fire safety, use heating devices (boilers, electric kettles, electric stoves, etc.) in the Hotel room and in public areas, with the exception of devices provided by the Contractor.

7.16. Leave unauthorized persons in the room in their absence, as well as transfer the room key to unauthorized persons.

7.17. Smoking in rooms and other rooms of the Hotel, as well as in the adjacent territory in places not designated for this purpose.

7.18. Bring and store weapons, explosive and flammable, toxic, caustic, poisonous, narcotic substances and materials, firearms and other dangerous items that pose a threat to the health and life of citizens.

7.19. Use candles and pyrotechnic devices (fireworks, sparklers, firecrackers, etc.).

7.20. Keep animals, insects, birds and other representatives of fauna in the room.

7.21. Rearrange, remove furniture, bedding and other property of the Hotel from the room.

7.22. To spoil equipment and furniture, to make inscriptions on walls and property, to paste photos, drawings, clippings from newspapers and magazines on walls and inventory.

7.23. Clog up common areas.

7.24. Use an open fire.

7.25. To exchange or sell things on the territory of the common areas of the Hotel, as well as to engage in any business activity.

7.26. Perform work or perform other actions that create increased noise and (or) vibration that violate the normal living conditions of other Consumers. From 23.00 to 07.00 hours, the use of televisions, radios and other loud-speaking devices is allowed, provided that the audibility is reduced to a degree that does not disturb the rest of other Guests.

7.27. To commit intentional actions that threaten one's own life and health, as well as the life and health of others.

7.28. Openly carry any type of civilian, service, combat weapons, including in the performance of official duties.

7.29. Drink alcoholic beverages, as well as eat food in the common areas of the Hotel (lobby, lobby).
It is prohibited to access and stay in the Hotel to persons in a state of alcoholic, narcotic or toxic intoxication, with aggressive behavior that does not meet sanitary and hygienic requirements, unaccompanied minors, visitors with animals.
Their parents or other accompanying persons are responsible for the behavior of minors and their compliance with these Rules.

In cases not provided for by these rules, the parties are guided by the current legislation of the Russian Federation.

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